{"id":1344,"date":"2022-01-14T14:15:19","date_gmt":"2022-01-14T13:15:19","guid":{"rendered":"https:\/\/www.manutan.sk\/magazin\/?p=1344"},"modified":"2022-01-14T14:15:19","modified_gmt":"2022-01-14T13:15:19","slug":"znacka-manutan-produkty-s-nekompromisnym-procesom-kontroly-kvality","status":"publish","type":"post","link":"https:\/\/www.manutan.sk\/blog\/znacka-manutan-produkty-s-nekompromisnym-procesom-kontroly-kvality\/","title":{"rendered":"Zna\u010dka Manutan: produkty s nekompromisn\u00fdm procesom kontroly kvality"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Aby bola zaisten\u00e1 vysok\u00e1 \u00farove\u0148 kvality v r\u00e1mci zna\u010dky Manutan, na v\u0161etky referen\u010dn\u00e9 produkty sa uplat\u0148uje pr\u00edsny proces. Tak\u00e1to \u00farove\u0148 po\u017eiadaviek n\u00e1m umo\u017e\u0148uje pon\u00faknu\u0165 politiku, ktor\u00e1 zost\u00e1va na trhu jedine\u010dnou: 10-ro\u010dn\u00fa z\u00e1ruku na v\u0161etky produkty a 3-ro\u010dn\u00fa z\u00e1ruku na spotrebn\u00fd materi\u00e1l. Thibault Brauge, mana\u017e\u00e9r pre zabezpe\u010denie kvality dod\u00e1vate\u013eov v skupine Manutan, vysvet\u013euje, \u017ee riadenie kvality je neoddelite\u013enou s\u00fa\u010das\u0165ou procesu uv\u00e1dzania zna\u010dky Manutan na trh.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">M\u00f4\u017eete n\u00e1m poveda\u0165 nie\u010do viac o sebe?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Thibault Brauge:<\/strong> M\u00e1m viac ako 20 rokov sk\u00fasenost\u00ed v oblasti <strong>kvality produktov<\/strong>. Pred n\u00e1stupom do spolo\u010dnosti Manutan som pracoval v maloobchodnom sektore typu<em> podnik-z\u00e1kazn\u00edk<\/em> a pre medzin\u00e1rodn\u00e9 n\u00e1kupn\u00e9 skupiny. Ve\u013ea \u010dasu som str\u00e1vil najm\u00e4 v \u010c\u00edne, kde som zabezpe\u010doval riadenie kvality tam vyr\u00e1ban\u00fdch produktov. Bola to ve\u013ek\u00e1 v\u00fdzva!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S <strong>osved\u010den\u00fdmi met\u00f3dami<\/strong>, <strong>\u0161kolen\u00edm<\/strong> a <strong>medzin\u00e1rodnou sie\u0165ou poskytovate\u013eov slu\u017eieb<\/strong> teraz vyu\u017e\u00edvam svoje schopnosti na pomoc z\u00e1kazn\u00edkom skupiny Manutan. Ako mana\u017e\u00e9r pre zabezpe\u010denie kvality dod\u00e1vate\u013eov som zodpovedn\u00fd za kvalitu v\u0161etk\u00fdch produktov zna\u010dky Manutan od kancel\u00e1rie a\u017e po sklad, vr\u00e1tane priemyseln\u00fdch potrieb a n\u00e1radia, balenia, bezpe\u010dnosti, hygieny, vonkaj\u0161\u00edch priestorov a napokon aj cateringu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ako sa monitoruje kvalita produktov zna\u010dky Manutan?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TB: <\/strong>So svojou s\u00fakromnou zna\u010dkou <strong>m\u00e1 spolo\u010dnos\u0165 Manutan rovnak\u00fa zodpovednos\u0165 ako v\u00fdrobca<\/strong>. Aby bola zaisten\u00e1 vysok\u00e1 \u00farove\u0148 kvality, zap\u00e1jam sa do cel\u00e9ho \u017eivotn\u00e9ho cyklu produktu:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Na za\u010diatku, anal\u00fdzou produktov predt\u00fdm, ne\u017e prebehne registr\u00e1cia;<\/li><li>Na konci, na z\u00e1klade \u00fadajov o popredajn\u00fdch slu\u017eb\u00e1ch (miera poruchovosti, celkov\u00e1 spokojnos\u0165 at\u010f.).<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Aby sme si osvojili skuto\u010dn\u00fd <strong>pr\u00edstup neust\u00e1leho zlep\u0161ovania,<\/strong> je nevyhnutn\u00e1 po\u010diato\u010dn\u00e1 f\u00e1za. Po identifik\u00e1cii a zmapovan\u00ed dod\u00e1vate\u013ea a produktu, ktor\u00fd pl\u00e1nujeme uvies\u0165 na trh:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ur\u010d\u00edme cie\u013e produktu, t.j. produkt, ktor\u00fd sl\u00fa\u017ei ako n\u00e1\u0161 \u0161tandard kvality;<\/li><li>Zhroma\u017ed\u00edme vzorku produktu a dokument\u00e1ciu (regula\u010dn\u00e1 dokument\u00e1cia, n\u00e1vod na pou\u017eitie, certifik\u00e1cie a \u0161t\u00edtky at\u010f.);<\/li><li>Analyzujeme produkt prostredn\u00edctvom intern\u00fdch a extern\u00fdch testov, ako aj pomocou bal\u00edka dokument\u00e1cie.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Po definovan\u00ed t\u00fdchto prvkov nap\u00ed\u0161em \u00fapln\u00fa spr\u00e1vu o hodnotenom produkte. T\u00fa potom pos\u00fadi <strong>komisia, v ktorej s\u00fa mana\u017e\u00e9ri na obstar\u00e1vanie<\/strong>, produktov\u00ed mana\u017e\u00e9ri, mana\u017e\u00e9r zna\u010dky Manutan a ja. Spolo\u010dne rozhodneme, \u010di je produkt vhodn\u00fd pre \u0161tandardy zna\u010dky Manutana \u010di ho pr\u00edpadne m\u00f4\u017eeme <strong>zaradi\u0165 medzi na\u0161e v\u00fdrobky<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stru\u010dne povedan\u00e9, moja pr\u00e1ca je rozdelen\u00e1 na nieko\u013eko \u00faloh, od <strong>riadenia testov <\/strong>a\u017e po<strong> riadenie<\/strong> <strong>produktov<\/strong> (od vstupu a\u017e po v\u00fdstup z na\u0161ich priestorov), aby sa zabezpe\u010dilo <strong>efekt\u00edvne monitorovanie re\u0165azca kvality<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u010co zah\u0155\u0148aj\u00fa intern\u00e9 testy produktov?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TB: <\/strong>Interne vykon\u00e1vam <strong>testovanie produktov<\/strong> ja. Vykon\u00e1vam ho samostatne s ka\u017ed\u00fdm v\u00fdrobkom v z\u00e1vislosti od produktu a jeho vlastnost\u00ed. To znamen\u00e1, \u017ee navrhujem nov\u00e9 testy pre ka\u017ed\u00fd referen\u010dn\u00fd produkt a porovn\u00e1vam moju vzorku s <strong>predt\u00fdm vybran\u00fdm cie\u013eov\u00fdm produktom<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tento krok v\u00e1m umo\u017en\u00ed skontrolova\u0165 z\u00e1kladn\u00e9 krit\u00e9ri\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>\u010cistota<\/strong>: je produkt \u010dist\u00fd? Je povrchov\u00e1 \u00faprava \u00fah\u013eadn\u00e1? Zanechala forma na plastov\u00fdch \u010dastiach nejak\u00e9 stopy? Je obal dobre zostaven\u00fd?<\/li><li><strong>Mont\u00e1\u017e<\/strong>: d\u00e1 sa produkt \u013eahko zostavi\u0165? Je kone\u010dn\u00fd v\u00fdsledok uspokojiv\u00fd z estetick\u00e9ho a funk\u010dn\u00e9ho h\u013eadiska?<\/li><li><strong>Odolnos\u0165<\/strong>: vydr\u017e\u00ed m\u00f4j produkt ve\u013ek\u00e9 za\u0165a\u017eenie alebo n\u00e1razy?<\/li><li><strong>Bezpe\u010dnos\u0165<\/strong>: je zaisten\u00e1 ochrana zdravia a bezpe\u010dnos\u0165 pou\u017e\u00edvate\u013ea po\u010das cel\u00e9ho \u017eivotn\u00e9ho cyklu produktu?<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">K\u013e\u00fa\u010dom je <strong>v\u017ei\u0165 sa do \u00falohy pou\u017e\u00edvate\u013ea<\/strong>. Pomocou m\u00f4jho vybavenia sa sna\u017e\u00edm reprodukova\u0165 v\u0161etky druhy pou\u017eitia a zlo\u017eenie produktu ovl\u00e1dam do najmen\u0161\u00edch detailov. Napr\u00edklad pri kancel\u00e1rskych produktoch m\u00f4\u017eem pou\u017ei\u0165 z\u00e1va\u017eia a kladivo na simul\u00e1ciu in\u0161tal\u00e1cie \u0165a\u017ek\u00fdch v\u00fdrobkov a dokonca aj zop\u00e1r \u00faderov, ktor\u00e9 sa m\u00f4\u017eu \u013eahko sta\u0165 v ka\u017edodennom \u017eivote.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ned\u00e1vno som pri schod\u00edku dokonca za\u0161iel tak \u010faleko, \u017ee som v\u00fdrobok rozrezal na polovicu, aby som skontroloval materi\u00e1ly vo v\u00fdstelk\u00e1ch a zistil, ako s\u00fa pripevnen\u00e9 nohy! Pri takomto v\u00fdrobku je nevyhnutn\u00e9 zabezpe\u010di\u0165 stabilitu a pevnos\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Okrem toho v\u0161etky produkty zna\u010dky Manutan, vr\u00e1tane n\u00e1strojov, maj\u00fa certifik\u00e1ciu <strong>FEVAD<\/strong>, ako aj <strong>du\u00e1lnu certifik\u00e1ciu HQE (norma High Quality Environmental standard),<\/strong> certifik\u00e1ciu <strong>ISO 9001 <\/strong>aj <strong>Ecovadis<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">V ak\u00fdch pr\u00edpadoch vyu\u017e\u00edvate extern\u00e9 laborat\u00f3ri\u00e1?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TB: <\/strong>Ke\u010f c\u00edtim potrebu vykona\u0165 <strong>dodato\u010dn\u00e9 testy<\/strong> alebo ke\u010f mi ch\u00fdbaj\u00fa technick\u00e9 prostriedky na <strong>ohodnotenie produktu<\/strong>, vyu\u017eijem svoju sie\u0165 poskytovate\u013eov slu\u017eieb. V z\u00e1vislosti od typu po\u017eadovan\u00e9ho testu(mechanick\u00fd, elektrick\u00fd at\u010f.) kontaktujem konkr\u00e9tne laborat\u00f3rium, po\u017eiadam ich o odpor\u00fa\u010danie testovac\u00edch protokolov a n\u00e1sledne implementujem navrhovan\u00fd postup.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Posledn\u00fd pr\u00edklad sa t\u00fdkal elektrick\u00e9ho vybavenia kancel\u00e1rie. Na\u0161ou \u00falohou bolo zabezpe\u010di\u0165, aby elektrick\u00fd syst\u00e9m fungoval 10 rokov, ako to garantuje na\u0161a z\u00e1ruka. Po internom vykonan\u00ed z\u00e1kladn\u00fdch testov som poveril poskytovate\u013ea slu\u017eieb testovan\u00edm \u017eivotnosti produktu v re\u00e1lnych podmienkach. Preto sme v\u00fdrobok umiestnili do pece pri teplote 45 \u00b0C s ur\u010ditou vlhkos\u0165ou. <strong>Potom sme simulovali 10 rokov pou\u017e\u00edvania, v koncentrovan\u00fdch cykloch,<\/strong> so za\u0165a\u017een\u00edm asi \u0161es\u0165desiat kilogramov na stole!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e1ve v\u010faka tomuto <strong>nekompromisn\u00e9mu procesu kontroly kvality<\/strong>, s\u00fa\u010das\u0165ou ktor\u00e9ho je pr\u00edsny v\u00fdber dod\u00e1vate\u013eov a komplexn\u00e1 anal\u00fdza produktov, m\u00f4\u017eeme <strong>poskytn\u00fa\u0165 na produkty zna\u010dky Manutan z\u00e1ruku na 10 rokov<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Od roku 2016 poskytuje spolo\u010dnos\u0165 Manutan firm\u00e1m a miestnym \u00faradom produkty ka\u017edodennej potreby. Ke\u010f\u017ee tieto materi\u00e1ly, zdroje a vybavenie s\u00fa ur\u010den\u00e9 na ka\u017edodenn\u00e9 pou\u017e\u00edvanie zamestnancami pri ich pr\u00e1ci, ich kvalita je k\u013e\u00fa\u010dov\u00fdm krit\u00e9riom. Spo\u013eahliv\u00fd a \u00fa\u010dinn\u00fd produkt toti\u017e priamo prispieva k zdraviu, bezpe\u010dnosti a pohode koncov\u00fdch pou\u017e\u00edvate\u013eov.<\/p>\n","protected":false},"author":7,"featured_media":1353,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[6,7],"tags":[],"class_list":["post-1344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tipy-a-navody","category-trendy"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Od roku 2016 poskytuje spolo\u010dnos\u0165 Manutan firm\u00e1m a miestnym \u00faradom produkty ka\u017edodennej potreby. 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