{"id":1831,"date":"2022-12-17T08:50:00","date_gmt":"2022-12-17T07:50:00","guid":{"rendered":"https:\/\/www.manutan.sk\/magazin\/?p=1831"},"modified":"2022-12-17T08:50:00","modified_gmt":"2022-12-17T07:50:00","slug":"rozhovor-s-office-manazerkou-nesmiete-stratit-system-inak-sa-v-ulohach-utopite","status":"publish","type":"post","link":"https:\/\/www.manutan.sk\/blog\/rozhovor-s-office-manazerkou-nesmiete-stratit-system-inak-sa-v-ulohach-utopite\/","title":{"rendered":"Rozhovor s office mana\u017e\u00e9rkou: nesmiete strati\u0165 syst\u00e9m, inak sa v \u00faloh\u00e1ch utop\u00edte"},"content":{"rendered":"\n

Pavla, \u010do v\u0161etko va\u0161a back office poz\u00edcia obn\u00e1\u0161a?<\/strong><\/p>\n\n\n\n

Rozhodne to je administrat\u00edvna podpora firmy, zodpoved\u00e1m za prev\u00e1dzku v\u0161etk\u00fdch na\u0161ich pobo\u010diek, ve\u013ekej v Brne, men\u0161ej v Prahe a tie\u017e m\u00e1m na starosti brnensk\u00fd ateli\u00e9r. Star\u00e1m sa tie\u017e o HR aktivity, pracujem s doch\u00e1dzkov\u00fdm syst\u00e9mom, rie\u0161im fleet management, organizujem akcie ako viano\u010dn\u00e9 ve\u010dierky alebo \u0161kolenia a m\u00e1m aj drobn\u00e9 IT \u00falohy. N\u00e1pl\u0148 pr\u00e1ce m\u00e1m ve\u013emi pestr\u00fa a bav\u00ed ma, \u017ee nikdy neviem, \u010do prinesie \u010fal\u0161\u00ed de\u0148.<\/p>\n\n\n\n

Spom\u00ednate spr\u00e1vu kancel\u00e1ri\u00ed a priestorov, \u010do presne si pod t\u00fdm predstavi\u0165?<\/strong><\/p>\n\n\n\n

Spad\u00e1 sem mno\u017estvo drobn\u00fdch vec\u00ed. Objedn\u00e1vam a pripravujem k\u00e1vu, nad r\u00e1mec upratovacej agent\u00fary zabezpe\u010dujem drobn\u00e9 upratovanie \u2013 napr\u00edklad po klientoch, ke\u010f v zasada\u010dke skon\u010d\u00ed rokovanie. Star\u00e1m sa o to, aby fungovala klimatiz\u00e1cia, kvetiny boli pravidelne zaliate. Komunikujem s dod\u00e1vate\u013emi slu\u017eieb aj majite\u013emi budovy. Vybavujem skr\u00e1tka v\u0161etko, \u010do je potrebn\u00e9. Kuri\u00e9rne slu\u017eby, cestovn\u00e9 l\u00edstky, letenky, tla\u010d vizitiek, certifik\u00e1tov, ale rob\u00edm aj drobn\u00e9 grafick\u00e9 pr\u00e1ce. <\/p>\n\n\n\n

Ako rie\u0161ite objedn\u00e1vanie kancel\u00e1rskych pom\u00f4cok alebo vec\u00ed, ktor\u00e9 treba pravidelne dokupova\u0165?<\/strong><\/p>\n\n\n\n

Sme celkom mal\u00e1 firma, preto sa riadim ve\u013emi pocitovo. Raz za mesiac prejdem v\u0161etky priestory, kde uklad\u00e1me veci \u2013 ide hlavne o drog\u00e9riu a hygienick\u00e9 vybavenie<\/a><\/span>, kancel\u00e1rske potreby sa zas tak r\u00fdchlo nespotrebuj\u00fa. V\u00e4\u010d\u0161ina pr\u00e1ce kolegov sa odohr\u00e1va online a z\u00e1rove\u0148 n\u00e1s v kancel\u00e1ri\u00e1ch nie je to\u013eko, \u010das\u0165 \u013eud\u00ed pracuje z domova. E\u0161te pred pand\u00e9miou sme mali ve\u013ek\u00fa spotrebu napr\u00edklad samolepiacich papierikov<\/a><\/span> (tzv. post its), tak\u017ee som ich ka\u017ed\u00fd mesiac dopl\u0148ovala, ale aj to sa vplyvom pand\u00e9mie zn\u00ed\u017eilo.<\/p>\n\n\n\n

Nerob\u00edme ve\u013ek\u00e9 z\u00e1soby: v\u010faka filozofii firmy, polohe v centre Brna, ale aj pr\u00e1ci kolegov, ktor\u00e1 sa odohr\u00e1va v online <\/h2>\n\n\n\n

\u017diadne v\u00e4\u010d\u0161ie z\u00e1soby teda vo firme nerob\u00edte?<\/strong><\/p>\n\n\n\n

Majitelia firmy s\u00fa minimalisti a riadime sa filozofiou, \u017ee nerob\u00edme ve\u013ek\u00e9 z\u00e1soby, ale dokupujeme veci, a\u017e ke\u010f s\u00fa potrebn\u00e9. V kancel\u00e1rii som ka\u017ed\u00fd de\u0148 a vid\u00edm, ke\u010f nie\u010do d\u00f4jde. S\u00eddlime v centre Brna, tak\u017ee to pokojne obratom dok\u00fapim. Pokia\u013e toho doch\u00e1dza viac naraz, napr\u00edklad papiere do tla\u010diarne<\/a><\/span>, objedn\u00e1vam online.<\/p>\n\n\n\n

Sk\u00f4r ste pracovali vo ve\u013ekej spolo\u010dnosti, ako ste to rie\u0161ili tam?<\/strong><\/p>\n\n\n\n

V tej firme n\u00e1s bolo sto a ve\u013ek\u00fdm rozdielom bolo, \u017ee sme nes\u00eddlili v centre Brna, ale na perif\u00e9rii. Z\u00e1soby sa tvorili pravidelnej\u0161ie. Nemala som \u017eiadnu prepracovan\u00fa tabu\u013eku v Exceli, ale obmedzen\u00fd budget<\/em>. Ten m\u00e1m ostatne aj teraz. Dostala som povedzme p\u00e4tn\u00e1s\u0165 tis\u00edc na v\u0161etko a musela si vyhodnoti\u0165, \u010do je prioritn\u00e9. Nikdy nesmela ch\u00fdba\u0165 k\u00e1va alebo fixky na whiteboardy<\/a><\/span> v ka\u017edej zasada\u010dke. V\u00e4\u010d\u0161inu vec\u00ed som objedn\u00e1vala u zazmluvnenej firme. <\/p>\n\n\n\n

Spom\u00ednali ste, \u017ee spravujete aj kancel\u00e1riu v Prahe. Ako to zvl\u00e1date na dia\u013eku?<\/strong><\/p>\n\n\n\n

V pra\u017eskej kancel\u00e1rii, kde pracuje kolegov menej, je celkov\u00e1 spotreba e\u0161te men\u0161ia. Zhruba raz za mesiac do Prahy z\u00e1jdem, v\u0161etko skontrolujem a pokia\u013e nie\u010do doch\u00e1dza urgentne, objedn\u00e1m to kolegom online. So spr\u00e1vcom budovy komunikujem po telef\u00f3ne, to ide na dia\u013eku bez probl\u00e9mov.<\/p>\n\n\n\n

Prejdite si slovn\u00ed\u010dek pojmov, s ktor\u00fdmi sa ako n\u00e1kupca stretnete naj\u010dastej\u0161ie >><\/a> <\/span><\/p>\n\n\n\n

Odpor\u00fa\u010dam pracova\u0165 s projektov\u00fdm n\u00e1strojom, kalend\u00e1rom a zo\u0161itom<\/h2>\n\n\n\n

M\u00e1te nejak\u00e9 n\u00e1padit\u00e9 rie\u0161enia alebo n\u00e1stroje, ktor\u00e9 ste za 8 rokov pr\u00e1ce v back office zaviedli a u\u013eah\u010duj\u00fa v\u00e1m teraz pr\u00e1cu?<\/strong><\/p>\n\n\n\n

Mysl\u00edm, \u017ee ve\u013emi d\u00f4le\u017eit\u00e1 je organizovanos\u0165 a priebe\u017en\u00e1 kontrola. Hne\u010f ako \u010dlovek strat\u00ed syst\u00e9m, v \u00faloh\u00e1ch sa utop\u00ed. \u010co mi k riadeniu chodu kancel\u00e1ri\u00ed ve\u013emi pom\u00e1ha, je online program pre projektov\u00e9 riadenie<\/strong>, konkr\u00e9tne Asana. \u00dalohy si organizujem do kateg\u00f3ri\u00ed Praha, Brno \u2013 m\u00e1m tak o v\u0161etkom preh\u013ead. \u010co je hotov\u00e9, odkliknem, ale kedyko\u013evek sa k \u00falohe m\u00f4\u017eu vr\u00e1ti\u0165. <\/p>\n\n\n\n

M\u00e1te nejak\u00fd jasne dan\u00fd syst\u00e9m pr\u00e1ce, ktor\u00fd dodr\u017eujete?<\/strong><\/p>\n\n\n\n

Pracujem s projektov\u00fdm n\u00e1strojom, kalend\u00e1rom a zo\u0161itom. M\u00e1m obvykle mili\u00f3n rozroben\u00fdch vec\u00ed a aby som si udr\u017eala poriadok, \u00faplne v\u0161etko si p\u00ed\u0161em<\/strong>. Najr\u00fdchlej\u0161ie je si ka\u017ed\u00fa \u00falohu zap\u00edsa\u0165 do zo\u0161ita, napr\u00edklad ke\u010f ku mne pr\u00edde kolega s po\u017eiadavkou, nap\u00ed\u0161e mi na Slacku alebo mi zavol\u00e1 dod\u00e1vate\u013e. <\/p>\n\n\n\n

Cez de\u0148 si potom v\u017edy n\u00e1jdem chv\u00ed\u013eu, napr\u00edklad desa\u0165 min\u00fat dopoludnia aj popoludn\u00ed, v\u0161etk\u00fdm \u00faloh\u00e1m v zo\u0161ite prid\u00e1m priority (na to pou\u017e\u00edvam samolepiace papieriky) a zanesiem ich do projektov\u00e9ho n\u00e1stroja Asana. Tam im pridel\u00edm deadline<\/em> a p\u00fa\u0161\u0165am sa do ich plnenia.<\/p>\n\n\n\n

Va\u0161a \u00faloha je dos\u0165 o komunik\u00e1cii, rie\u0161ite niekedy aj nepr\u00edjemn\u00e9 situ\u00e1cie?<\/strong><\/p>\n\n\n\n

Nepr\u00edjemn\u00e9 veci ani nerie\u0161im. Ale je to dos\u0165 o mojom nastaven\u00ed, riadim sa heslom: \u010do d\u00e1va\u0161, to sa ti vracia<\/em>. Sna\u017e\u00edm sa by\u0165 za v\u0161etk\u00fdch okolnost\u00ed mil\u00e1 a profesion\u00e1lna, potom sa d\u00e1 rie\u0161i\u0165 \u010doko\u013evek. Napr\u00edklad teraz n\u00e1m v Prahe spo\u010d\u00edtali nespr\u00e1vne z\u00e1lohy na energie, ale komunik\u00e1cia bola nakoniec bez probl\u00e9mov. Pokia\u013e je nepr\u00edjemn\u00e1 druh\u00e1 strana, \u010dlovek sa nesmie necha\u0165 rozhodi\u0165, rad\u0161ej hovor r\u00fdchlo ukon\u010dite, nechajte veci vychladn\u00fa\u0165 a vr\u00e1\u0165te sa k nim nesk\u00f4r. <\/p>\n\n\n\n

Pre\u010d\u00edtajte si \u010fal\u0161ie \u010dl\u00e1nky na blogu<\/a><\/span> Manutanu alebo sa pozrite na na\u0161u ponuku kancel\u00e1rskych potrieb<\/a><\/span>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Pavla pracuje ako office mana\u017e\u00e9rka v men\u0161ej marketingovej agent\u00fare v centre Brna. V oblasti back office m\u00e1 u\u017e 8 rokov sk\u00fasenost\u00ed a pracovala aj vo ve\u013ekej IT firme. Prezradzuje, ak\u00fd syst\u00e9m si nastavila, aby jej neunikla \u017eiadna \u00faloha, \u010d\u00edm sa riadi pri dopl\u0148ovan\u00ed z\u00e1sob kancel\u00e1rskych potrieb a ako na dia\u013eku spravuje pra\u017esk\u00fa pobo\u010dku.<\/p>\n","protected":false},"author":7,"featured_media":1830,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[4,6],"tags":[17,22],"class_list":["post-1831","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-odbornici-radia","category-tipy-a-navody","tag-kancelaria","tag-rozhovor"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t